What happens to your data when you leave
Leaving should not mean we keep a shadow profile “just in case.” Here is the actual retention.
When you delete the account, we erase the personal data attached to it within 30 days: email, password hash, date of birth, profile fields, call history we kept as metadata, device tokens used for notifications. We confirm by email when we can.
The ban exception
If you were suspended or banned, we may keep a pseudonymised record of that action so deleting the account is not a “get out of jail free” card. That record is not a marketing dossier. It exists so the next sign-up from the same abuse pattern can be stopped. Details: Privacy Policy and Delete your account.
Report evidence
Stills attached to a report follow the report, not your whim to disappear mid-investigation. Once the retention window and any required legal hold end, they go too.
A copy of your data
You can ask for a copy before you delete. Email support from the account address. We will not dump other people’s data (the person you called last night does not become part of your export as a video file — we do not have that video).
Uninstalling the app without deleting the account leaves the account in place. If you want it gone, say so.
Questions: support@randomvideocall.in · More guides